Privacy Policy

N-E-S (Natural-Ecofriendly-Sustainable) Privacy Policy

N-E-S respects your privacy and commits to responsibly maintaining and using your information. This privacy policy applies only to information collected through our websites. By accessing N-E-S websites, you consent to the practices described in this policy.

Updates to Privacy Policy

We may revise this privacy policy periodically. The usage of your personal information is governed by the policy effective at the time your information is provided. Changes will be posted on our site, and we encourage you to review our policy regularly. By continuing to use our website after changes are posted, you agree to the revised policy.

Information We Collect

We collect personal information you provide on our websites, such as your name, address, email address, and telephone number, which is stored securely on our servers. N-E-S shares non-personally identifiable information with third parties for managing and optimizing our communications. We ensure these third parties maintain your information confidentially and do not permit them to send you unsolicited emails.

We may collect:

  • Your name and contact information, including email address.
  • Demographic details like postcode, preferences, and interests.
  • Other information relevant to customer surveys and/or offers.

Use of Collected Information

We use your information to understand your needs better and provide enhanced service, specifically for:

  • Internal record-keeping.
  • Enhancing our products and services.
  • Sending promotional emails about new products, special offers, or other information using the email you provided.
  • Contacting you for market research purposes via email, phone, fax, or mail.
  • Customizing the website according to your interests.

Security Measures

We are dedicated to securing your information. Appropriate physical, electronic, and managerial procedures have been implemented to safeguard and secure information collected online.

Cookies Use

Cookies are small files placed on your computer's hard drive that help analyze web traffic or inform you about your site visits. They allow web applications to respond to you individually by gathering and remembering your preferences. We use traffic log cookies for statistical analysis then remove the data. You have the option to accept or decline cookies. Declining may hinder full advantage of the website.

Links to Other Websites

Our website may include links to other sites. Once you use these links and leave our site, we do not control the external site and are not responsible for your data protection and privacy on those platforms.

Controlling Your Personal Information

You can restrict the collection or use of your personal information by:

  • Not opting in for direct marketing messages when filling out forms on our website.
  • Changing your mind about direct marketing uses of your information by contacting us.

We will not sell, distribute, or lease your personal information without your consent or unless required by law. We might use your personal information to send promotional information about third parties which we think you may find interesting if you agree to this.

You may request details of personal information we hold under the Data Protection Act 1998. If you believe that any information we are holding is incorrect or incomplete, please contact us for correction.

List of Cookies We Collect

Here's a table of the cookies we collect and their purposes, enhancing your browsing experience by allowing for personalized website interactions, such as maintaining your shopping cart and preferred language.

COOKIE name COOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.